Methodology · version 1.3

How we rate

Every casino score on this site is 100 points, split across six axes. Below is not just the weight of each axis — it is the rule that awards each point, so you can take an operator, work through this page and arrive at the same number we did.

Last updated 20 October 2026 Applies to every casino score on this site

We checked the five biggest sites in this market before writing this (21–22.07.2026, 122 pages measured). Two of them publish axis weights. None publishes the rule inside an axis, which means no reader can reproduce a single score they show. That is the gap this page exists to close.

0. The licence gate — before any points are counted

A casino is scored only if we can find it ourselves in a regulator's public register: the domain, an active licence, the licence number, and the date we looked. We publish that check on the review page, and anyone can repeat it with our licence check tool.

We currently mirror the UK Gambling Commission register in full. Malta and Curaçao are checked by hand until their registers are imported — reviews say which register was used and when.

The 100 points

Six axes. The number beside each axis is its share of the 100; the numbers inside it are the points each criterion can contribute, and the rule that awards them.

WHERE THE 100 POINTS GO
Bonuses
20 pts
Games
20 pts
Payouts
16 pts
Security
32 pts
Mobile
6 pts
Support
6 pts
Read from the same table that scores every casino, so the chart cannot drift from the method.

01  Bonuses

20 / 100 pts

Value, wagering & fairness of terms

8 pts
Wagering requirement
8 pts for no wagering at all. On the bonus, the deposit or spin winnings: 7 pts at 1×–3×, 6 pts at 4×–6×, 5 pts at 7×–9×, 4 pts at 10×. 0 pts above 10×, the most the Gambling Commission allows on a British offer since 19 January 2026, and 0 pts whenever wagering is applied to deposit + bonus, whatever the multiplier. At a 96% slot each 1× costs about 4% of the sum it applies to in expected losses, so the points follow what the requirement costs you. Not scored when there is no offer with terms read, or the terms do not state the requirement.
4 pts
Cash-out cap & expiry
4 pts when winnings are uncapped or capped at 10× the bonus or more, and the offer runs 7 days or longer. Minus 2 pts for a cap below 10× the bonus, minus 2 pts for an expiry under 7 days. Not scored when the terms do not say whether winnings are capped.
4 pts
Terms you can actually read
4 pts when the offer links to a terms page that states all four of the wagering, the maximum bet, the excluded games and the cash-out cap. 0 pts when there is no such page or any of the four is missing from it.
4 pts
Value at a normal deposit
Scored on a £20 deposit, never on the headline maximum: 4 pts when £20 qualifies for the offer, 2 pts when the minimum qualifying deposit is above £20 but below £100, 0 pts when the offer needs £100 or more.

02  Games

20 / 100 pts

Library, providers & RTP honesty

6 pts
Library & provider mix
6 pts at 1,500+ titles from 15+ studios, 4 pts at 1,500+ titles where fewer studios are named on the pages we captured, 3 pts at 500+ titles from 8+ studios, 2 pts at 500+ with fewer named, 0 pts below that. Title counts are the operator's own published figure; studio counts are the studios we could actually read on its pages, which is a floor rather than the full supply list.
6 pts
RTP transparency
RTP is configurable by the casino, so one number lies. 6 pts when the operator publishes the setting it actually runs per game, 3 pts when only the provider default or a single site-wide figure is available, 0 pts when no figure is published.
4 pts
Live dealer
4 pts for 30+ tables across 2+ studios, 2 pts for fewer tables or a single studio, 0 pts for none. Most live lobbies only list their tables to a logged-in account: where we can name the studios but not count the tables ourselves, the criterion is capped at 2 pts and says so.
4 pts
Demo play before deposit
4 pts when slots run in demo mode without an account, 2 pts when an account is required, 0 pts when demo play is unavailable.

03  Payouts

16 / 100 pts

Withdrawal speed we timed ourselves

6 pts
Withdrawal time, measured
Our own withdrawal, timed from request to money received: 6 pts under 12h, 5 pts under 24h, 3 pts under 48h, 2 pts under 72h, 0 pts beyond that or if the withdrawal is refused. Never the operator's own claim: until we have timed it ourselves the criterion is not scored, and its 6 points leave the total the score is calculated out of.
4 pts
Fees & limits
4 pts for no withdrawal fee and no limit that would hold back a £5,000 win for over a month; minus 2 pts for any fee on a standard method, minus 2 pts for such a limit. Read from the operator's own banking pages on a dated capture — this one is scored from what the casino publishes, not from our own account, and the date of the capture is printed with it.
3 pts
Verification
3 pts when documents are requested once, before the first withdrawal, from a list published in advance. 2 pts when the list is published without saying when it is asked for. 0 pts when the site reserves the right to ask for new documents at any time, which is what turns a win into a document queue. Scored from the published list until we have been through verification ourselves, when our own experience replaces it.
3 pts
Method coverage
3 pts when every method named for deposits is also named for withdrawals on the banking page; minus 2 pts for each one that is not, down to 0. Not scored when the page names fewer than half as many withdrawal methods as deposit methods, which reads as a page that stops short rather than a restriction.

04  Security

32 / 100 pts

Licence record, ownership & complaint route

6 pts
Licence found in a public register
All or nothing: 6 pts only when we find the domain in a regulator's public register with an active licence, quoted with its number and the date of our check. A licence claimed on the site but absent from the register scores 0 and stops publication entirely — see the gate below.
4 pts
Regulatory action in the last 5 years
4 pts when the regulator has published no enforcement action against the licensee in five years. 2 pts when every case in that window is older than three years and none reached £1m. 0 pts for a case inside three years, a penalty of £1m or more, or a licence suspension. Read from the regulator's own enforcement register, with the date and amount taken from the published case rather than its headline.
5 pts
Licence tenure
How long the licensee has held a licence in the register, taken from the earliest start date on its record: 5 pts at 8 years or more, 3 pts at 3 years, 1 pt at 1 year, 0 pts below that. A long unbroken record is not proof of good conduct, but a short one means there is little conduct to judge.
4 pts
Licence record kept clean
4 pts when every licence on the licensee's register entry is active. 2 pts when one has been surrendered, which usually means a restructure rather than a failure. 0 pts when any licence has been revoked or allowed to lapse — including licences for other brands of the same company.
3 pts
Scope of the licence
What the register says the licensee may actually offer: 3 pts for four or more distinct activities, 2 pts for two or three, 1 pt for one. Read from the register rather than from the site, because the site is where a product can appear that the licence never covered.
4 pts
Ownership transparency
4 pts when the site's footer gives the licence account number and it matches the register entry for the licensee; 2 pts when a licensee company is named but the number does not confirm it; 0 pts when the site names no legal entity.
3 pts
Complaint route
3 pts when an ADR body is named, on the operator's own pages or in the IBAS directory, and the domain holds a licence we verified, which gives a player the regulator's route as well; 2 pts for the ADR body without a regulator route we can confirm; 0 pts for neither.
3 pts
Independent testing
3 pts for a published RNG or RTP audit dated within 12 months, 2 pts when older, 0 pts when only a testing-house logo is shown.

05  Mobile

6 / 100 pts

On a real handset, not an emulator

3 pts
Loading & stability
3 pts when the lobby is interactive within 3s on a mid-range Android over 4G and no crash occurs in a 20-minute session; 0 pts otherwise. Not scored until we have run it on a handset ourselves.
2 pts
Doing the job on a phone
2 pts when deposit, withdrawal, live chat and account limits are all reachable in three taps and no table scrolls sideways; 0 pts otherwise. Not scored until we have run it on a handset ourselves.
1 pts
App parity
1 pt when the app (or web app) carries the whole library and the same bonus terms; 0 pts when the app is a shell around fewer games. Not scored until we have run it on a handset ourselves.

06  Support

6 / 100 pts

Timed live-chat contacts, three per operator

3 pts
First response, timed
Three chats at three different times of day: 3 pts at a median under 2 min, 2 pts under 5 min, 1 pt under 15 min, 0 pts beyond. Not scored until we have made the three contacts ourselves.
2 pts
Answer quality
2 pts when all three answers are specific and correct against the terms; minus 1 pt per canned or wrong answer, down to 0. Not scored until we have made the three contacts ourselves.
1 pts
Channels & hours
1 pt for live chat or e-mail, 0 pts for a contact form only; round-the-clock cover is named on the review but, at a single point, not scored separately. Read from the operator's own help pages, so this one is scored before the timed chats above.

The score out of ten is the points a casino earned divided by the points we could assess, times ten: 44 earned of 51 assessed is 8.6. It is rounded to one decimal place and nothing else, and there is no editor's discretionary adjustment on top.

What the number means

What each score band means
ScoreLabelWhat it means in practice
9.0+ Exceptional Nothing material against it, and the payout test was clean.
8.0+ Great Strong overall, with one axis clearly behind the others.
7.0+ Good Works, but a known trade-off — usually terms or payout speed.
6.0+ Mixed Passes the licence gate, fails at least one thing that costs players money.
below 6.0 Avoid Listed so the search result exists; we tell you not to sign up.

The evidence rule

A criterion we have not measured is not scored at all — and it is not silently counted as a pass either. It is removed from the total the score is calculated out of, and the review prints how many points that leaves. A casino assessed on 44 of the 100 points carries its score with “44 of 100 assessed” printed under it.

We changed this rule deliberately. Scoring an unmeasured criterion as zero produces a number that reads like a verdict on the casino when it is really a statement about us: a household name we have never deposited at would land near 3/10 and look condemned, which is a lie of a different kind than the one we are trying to avoid. Scoring it as an average, or filling it with the operator's own claim, would be worse still.

What this costs, said plainly: until we have deposited our own money at a casino, the payout, mobile and support axes stay unassessed for it, and the part we can assess is weighted towards licence facts and bonus terms. That means the order of our toplists today is decided largely by the terms of the welcome offer and the strength of the licence record — not by how quickly a casino actually pays. Two casinos with an identical assessed score can be very different places to play, and the smaller the assessed share, the less the score is worth. Every score on this site carries that share next to it so you can weigh it yourself.

What changed in version 1.3, on 20 October 2026. The wagering criterion was rewritten for the Gambling Commission's 10× cap. The old scale gave full marks to anything at 20× or lower, so once every British offer had to sit at 10× or below, it gave nearly every offer we had read the same 8 points and stopped telling them apart. The new scale follows what a requirement costs you — about 4% of the bonus for each 1× at a 96% slot — so no wagering earns 8 points, the 10× maximum earns 4 and anything above it earns nothing. Seven offers lost points on the criterion: five at 10× lost four, one at 1× lost one, and one quoted at 35× lost five. No score rose, and the weight of the criterion did not change.

What changed in version 1.2, on 9 September 2026. We moved 12 points into the licence record — four each out of mobile, support and payouts. Nine of them came from what we cannot yet measure without a funded account: the handset tests, the timed chats and the timed withdrawal. The other three are one point each from verification, method coverage and support channels, which shrank with their axes. In the licence record we added three criteria: how long the licensee has held a licence, whether any licence on its record was revoked or allowed to lapse, and what the register says it is permitted to offer. All three are checkable for every brand on this site, on the day we publish, from the register we mirror ourselves. Under the old weights the licence record, which we can check for a casino we have not deposited at, was a fifth of the method; it is now a third, and it rests on facts rather than on absence. No criterion was made easier to pass, and no score here rose because a rule was relaxed.

Corrected on 19 October 2026. When the weights changed, the rule texts on this page were not rewritten with them: nine still described the old point scales, and eight named conditions the scoring never checked — terms in the currency and language of the offer, published table limits, a 30-day expiry and the like. The rules above now say exactly what the scoring does. No score moved, because every score since 9 September 2026 had already been calculated on the new weights and by the code these rules describe. One rule had been applied wrongly, and that was fixed the same day: the fees-and-limits deduction read a £1,000-a-day withdrawal limit as if it were £1,000 a month. It now converts a limit to a month before the £5,000 test, which gave one casino back two points.

Below 40 assessed points we publish no score out of ten. A number built on a fifth of the method is not a weak verdict, it is a measurement of our own coverage wearing a verdict's clothes — and out of ten it would read as a condemnation of casinos we have barely looked at. What those pages carry instead is the result of the checks we could actually run — passed 22 of the 22 points we could check, and how much of the hundred that represents — alongside the criteria we assessed, the licence record and the facts we read. It is a statement about coverage, not a rating dressed down.

Each review therefore carries, for every criterion: either the points, the rule that produced them and the date of the check — or the words Not assessed and the reason. Scores are recalculated every night, after the regulator's register and enforcement record are re-read, so a change of licence status reaches the score by the next morning. The operator pages the other criteria come from are re-read on a 90-day target, and a review whose copy is older than that says so at the top.

The test protocol — what we do to a casino

Below is the whole list, version 1.0 (2 August 2026). Every review prints these 9 lines in this order and fills each one with a date, a result and the artefact it produced — or with Not tested yet. There is no third state, and a line we have not done is never left blank.

We checked what the market shows instead: across 14 competitor reviews measured on 21–22.07.2026 there were no deposit amounts, no timed withdrawals and no artefacts of any kind. All five sites say their experts tested the casino; none says what was done, on what day, or with whose money.

REGISTER
Licence found in a public register · feeds security
Is there a real licence behind this domain, and is it active today?
Method. We look the domain up in our own mirror of the regulator's public register — not on the operator's site, where the claim costs nothing to make.
Artefact. Register extract: licensee, account number, licence numbers, and the date of the snapshot the answer came from.
BY US
Real money deposited · feeds payouts
Does an ordinary player account, funded with an ordinary amount, actually work?
Method. We register as a normal player, pass whatever verification is asked at sign-up, and deposit our own money — never a comped or affiliate-funded balance.
Artefact. The amount, the method and the date, printed below. Cashier confirmation kept on file.
BY US
Withdrawal timed end to end · feeds payouts
How long until the money is back in the account it came from?
Method. One withdrawal, timed from the moment the request is submitted to the moment funds land — including any pending period the casino applies. The clock is not stopped for weekends.
Artefact. Both timestamps, the elapsed time and the method used.
BY US
When documents were demanded · feeds payouts
Were the ID checks asked for up front, or only once there was a win to pay out?
Method. We record the date of every document request against the date of the withdrawal request.
Artefact. The list of documents asked for and the day each was requested.
BY US
Bonus terms read in full · feeds bonuses
Do the terms behind the headline offer say what the headline implies?
Method. The full terms page is read on the date shown, and four numbers are pulled out: wagering basis and multiplier, max bet while wagering, cash-out cap and expiry.
Artefact. The four numbers, the date they were read, and a link to the terms page they came from.
BY US
Library counted in the lobby · feeds games
Is the games library the size the operator advertises?
Method. We count titles and live tables in the logged-in lobby ourselves, on the date shown, rather than repeating the number in the operator's footer.
Artefact. Our count, the operator's claim, and the gap between them.
BY US
RTP compared to the provider default · feeds games
Which RTP setting does this casino actually run on the same game?
Method. RTP is configurable by the operator, so one number lies. We open the game's own info panel at this casino and compare it with the provider's published default for the same title.
Artefact. Both figures and the title they were read from.
BY US
Live chat timed, three contacts · feeds support
How long does a real answer take, outside office hours as well as inside?
Method. Three chats at three different times of day, each opened with a question that has a checkable answer in the terms. We time the first human reply and grade the answer against those terms.
Artefact. Three response times, the median, and how many answers were correct.
BY US
Twenty minutes on a real handset · feeds mobile
Does the site hold up on a mid-range phone on mobile data, not on a desktop resized?
Method. A 20-minute session on a named mid-range Android over 4G: deposit, withdrawal, live chat and deposit limits all reached from the phone.
Artefact. The device and OS used, time to an interactive lobby, and anything that broke.

The money for deposits is ours. We do not accept a funded test account from an operator, because a balance we did not pay for cannot test whether a withdrawal of real money arrives.

Money, and what does not move a score

No operator pays us today: there are no affiliate links on the site, as the strip at the top of every page says and the affiliate disclosure explains. If commission arrangements come later, this is what they will not buy:

If you think a score is wrong

Operators and readers can both challenge a score. Send the axis, the criterion and the evidence to contact@verified-casino.com. If the evidence stands, we change the score, note the change on the review with its date, and say what was wrong. We do not remove a score because it is unflattering.

Something wrong on this page?

Corrections go to contact@verified-casino.com and are made in public — see our editorial policy for how we handle them.